ENTERPRISE SECURITY

Banking-grade security

Your data protected with the same security practices as major financial institutions in Brazil.

6 security pillars

LGPD Compliance

Platform designed with privacy by design from day zero. All data operations follow Brazil's General Data Protection Law.

Consent and legal basis tracked

Data subject rights (access, deletion, portability)

Processing operations registry

DPO designated and accessible

End-to-end encryption

Data protected in transit and at rest with banking-grade encryption standards.

TLS 1.3 for all communications

AES-256 for data at rest

Keys managed with automatic rotation

Sensitive field encryption (PII)

Multi-tenant isolation

Each organization operates in a completely isolated environment. Data, configurations, and workflows never mix.

Isolated database per tenant

Separate namespaces per organization

Independent processing queues

Zero data leakage between tenants

Access control (RBAC)

Granular permission control by role, team, and resource. Each user sees and accesses only what they should.

Customizable roles per organization

Per-resource permissions (workflow, agent, block)

Multi-factor authentication (MFA)

Auditable access logs

Data stored in Brazil

Cloud infrastructure in Brazil with automatic backups, disaster recovery, and 24/7 monitoring.

Servers in Brazilian data centers

Daily automatic backups

Disaster recovery with RPO < 1h

24/7 infrastructure monitoring

Meta WhatsApp Business

Official integration via Meta's Cloud API. Guaranteed compliance with WhatsApp Business Platform terms.

Official Meta Cloud API

Meta business verification

Messaging policy compliance

Usage audit available

Infrastructure

Architecture designed for high availability, scalability, and security.

Cloud hosting in tier-3+ data centers

Load balancing and auto-scaling

Automatic backups with 30-day retention

Disaster recovery with automatic failover

Real-time monitoring with alerts

Private network with managed firewall

CDN for static assets

Centralized and auditable logs

Compliance and Certifications

LGPD — Brazil's General Data Protection Law

Meta WhatsApp Business Platform — Verified partner

AES-256 and TLS 1.3 encryption

Automatic PII masking

Audit logs with configurable retention

Documented incident response policy

Need more details?

Our security team is ready to answer your questions and share detailed documentation.

© 2026 Catalisa. Todos os direitos reservados.

Conforme LGPD

Meta WhatsApp Business

Dados no Brasil

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