Healthcare
Patient communication via WhatsApp and clinic scheduling, with human review and context for consultations.
Service and scheduling
Video and copilot
Different roles
The message arrives
The assistant replies on the clinic's number using the clinic's own material: hours, accepted insurance plans, address and specialties.
The time slot exists
Availability is checked against the professional's actual calendar. Confirmation and reminder accompany the booking.
The lookup starts with context
Pre-consultation intake and the reason for the visit arrive organized. The video room can be part of the journey.
The record waits for the person
The transcript becomes a draft and awaits review and release by the agent who handled the call.
What this composition organizes.
Service and scheduling
Answers with the clinic's context and time slots retrieved from the connected calendar.
Video and copilot
Consultation room, transcription, and support for the professional during the session.
Different roles
Doctors and front-desk staff work with their own permissions and access to more than one clinic.
The pieces behind the experience.
WPP Business
Official Meta WhatsApp, multi-tenant, from the first template to human support
Production↗ProductivityCalendar
Your users' Google and Outlook calendars, with calculated availability
Beta↗CommunicationRooms
Video room with guest link, recording and Portuguese transcription
Production↗IntelligenceAI Engine
AI tasks on text, images, and audio through a single API, in the cloud or on your network
Production↗DocumentsFile Storage
Upload and download files directly to and from S3, isolated per client company
Production↗Accountability and context.
The assistant does not communicate diagnoses, recommend medications, or interpret test results.
See the full source↗